kevinjohnson

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About Kevin Johnson

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So far Kevin Johnson has created 4 blog entries.

Customer Service – Is it a Checklist or not?

We all want customers to have the best possible experience.  Exceptional customer experiences are better than any paid marketing – by a long shot!  And the absolutely cool thing is that most customers are looking for what is wrong.  Some are looking for reasons to complain.  So how easy is it to exceed someone’s [...]

By |2018-08-27T11:10:03+00:00August 27th, 2018|Uncategorized|0 Comments

Empower Your Team with Development Plans

Leadership vs. Management Leadership is the key to getting the most out of your most important assets/investments. But what are your most important assets? Equipment, such as a chair or hand piece, is vital to your daily activities. But is it your most vital asset?  Just follow the money. Equipment is typically a fixed [...]

By |2018-08-16T11:54:24+00:00August 16th, 2018|Uncategorized|0 Comments